Question 1

What are the shipping methods and costs?

Accepted Answer

We offer several shipping options including standard, expedited, and express shipping. Costs vary based on package size, weight, and destination. You'll see exact shipping costs during checkout before completing your purchase.

Question 2

Messaging - Asking Questions of the Seller?

Accepted Answer

You can message sellers directly through our messaging system. Just go to the seller's profile page and click the 'Message Seller' button. Most sellers respond within 24-48 hours.

Question 3

How can I communicate with other users on HOMESHOW.ai?

Accepted Answer

You can communicate with other users through our integrated messaging system. Simply visit another user's profile and click the 'Message' button. All communications are logged for safety and reference.

Question 4

How do shipping addresses work on HOMESHOW.ai?

Accepted Answer

You can save multiple shipping addresses in your account settings. During checkout, you'll be prompted to select which address you'd like to use. We also offer address verification to ensure your packages arrive safely.

Question 5

Should I file a PayPal dispute if there's a problem with my purchase?

Accepted Answer

We recommend first contacting the seller directly to resolve any issues. If that doesn't work, please contact our support team who will mediate the dispute. Filing a PayPal dispute should be a last resort as it may complicate the resolution process.

Question 6

Can I sell devices on HOMESHOW.ai that are international (Outside of the US) in origin?

Accepted Answer

Yes, you can sell international devices on our platform. However, you must clearly disclose the device's country of origin and any compatibility limitations in your listing description. Some devices may require specific adapters or may not work with all networks.

Question 7

How do fees work on HOMESHOW.ai?

Accepted Answer

We charge a 10% transaction fee on all successful sales. This fee helps maintain our platform, provide customer support, and ensure a secure transaction environment. There are no listing fees or monthly subscription costs.

Question 8

What criteria does a product have to meet to be listed on HOMESHOW.ai?

Accepted Answer

Products must be authentic, accurately described, and comply with all applicable laws. Prohibited items include counterfeit goods, weapons, hazardous materials, and illegal products. All listings are subject to review by our moderation team.